Recerts and lease-ups, done in one pass.
PHC is the workflow completion platform for housing authorities. AI collects the documents, verifies the income, and catches the blockers — your staff make the decisions.
No commitment required · Falls under small purchase rules
Annual recertification
Ana Ruiz · Due Aug 14
1 staff review needed
instead of dozens of manual touches
AI prepares. Staff approves.
Every eligibility, rent, and HAP decision stays with your team.
No new portal.
Participants and landlords use one-tap secure links. No apps, no passwords.
No rip-and-replace.
Your system of record stays the system of record. Packets export to it.
Built by the team behind mission-critical software for
Products
Two pipelines. One completion desk.
The two workflows that consume your specialists' weeks — turned into a single prepared screen your staff sign off on.
Recertifications
Recertification Desk
Bulk-upload your caseload and PHC runs every annual recert to the finish line — outreach, document collection, AI income verification, and EIV reconciliation — ending in one 50058-ready packet per case.
Lease-ups · RFTA
Lease-Up Desk
From RFTA packet to HAP-ready review before the voucher clock runs out. PHC catches blockers in seconds, routes each fix to the right person, and preps inspection, rent, and affordability worksheets.
How it works
AI prepares. Staff approves.
PHC never makes a final eligibility, rent, inspection, or HAP decision. It just makes sure your staff only touch a case once.
Intake from anywhere
Bulk caseload exports, PHC-hosted links, uploaded PDFs, or a phone call. No migration — your system of record stays put.
AI does the document grind
Collects documents over one-tap secure links, extracts income, reconciles EIV, catches blockers, and chases every correction automatically.
Staff approve, packet exports
One prepared screen per case. Your specialist reviews, approves, and exports a 50058- or HAP-ready packet — audit trail included.
AI call center
And every call gets answered.
Most of your phone volume is status checks and chasing documents. PHC's voice agent answers those calls around the clock — verifying callers, resolving questions from the live case file, and sending secure upload links mid-call — so your specialists stay on casework, not the phones.
- Answered on the first ring, 24/7
- Caller verified before anything is shared
- Warm handoff to staff with full transcript
Incoming call
Recert status inquiry
Security & compliance
Built for public-sector accountability.
SOC 2 / NIST 800-53
Security controls built for public-sector scrutiny.
Staff make every decision
PHC never finalizes eligibility, rent, inspections, or HAP.
Encrypted end to end
Documents encrypted in transit and at rest.
PII stays yours
Never used for model training. SSN last-4 only on calls.
HUD-aligned 50058
Packets export clean to any system of record.
Audit trail on everything
Every action logged, every value linked to its source document.
See PHC run your caseload.
A 30-minute walkthrough on your workflows — a recert from intake to 50058, a lease-up from RFTA to HAP-ready, and a live call.
Priced under the federal small purchase threshold — most agencies can procure PHC with simple quotes, no formal RFP or sealed bids.